We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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If you don’t want us to process your data anymore, please contact us at patrickjeanmortgageadviser@gmail.com.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at patrickjeanmortgageadviser@gmail.com.

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Patrick Jean Mortgage Adviser will be what is known as the ‘controller’ of the personal data you provide to us.
We only collect basic personal data about you which does not include any special types of
information or location-based information.

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Why do you need my data and what will it be used for?
We need to know your basic personal data so we can make contact with you and respond to
your message, request or query. All the personal data we process is processed by our staff in
the UK.

 

Who is my data shared with?
Your data will only be shared with third parties if this is necessary to respond to your
request. If this is the case, we will seek your permission before passing on your details.

 

How long do you keep my data for?
We may store your data for up to six years past the end of any business relationship, after
which time it will be securely destroyed. If you would no longer like us to process your data
at any time, you have the right to object to processing of your data. To do this, please
contact EMAIL ADDRESS

 

What are my rights?
You have the right to object to the processing of your data. You also have the right to
request access to your data at any time. You have the right to rectification and/or erasure of
personal data or restriction of processing. If you wish to raise a concern related to how we
have handled your personal data, you can contact us to have the matter investigated at
compliance@sdlgroup.co.uk. If you are not satisfied with our response or believe we are
processing your personal data not in accordance with the law, you can complain to the
information commissioner’s office: https://ico.org.uk

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This is the privacy notice of Patrick Jean Mortgage Adviser. In this document, “we” or “us” refers to
Patrick Jean Mortgage Adviser.

Registered office: 17 Ten Acre Mews, Birmingham B30 2BF.

This is a notice to tell you our policy about all information that we record about you. It
covers both information that could identify you and information that could not.
We are committed to protect your privacy and confidentiality. We understand that all users
of our website need to know that their data will not be used for any purpose unintended by
them and will not accidentally fall into the hands of a third party. Our policy is both specific
and strict. It complies with UK law, including the Data Protection Act 1998. If you think our
policy falls short of your expectations or that we are failing to abide by our policy, do please
tell us.

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We regret that if there are one or more points below with which you are not happy, your
only recourse is to leave our website immediately.

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Except as set out below, we do not share, or sell, or disclose to a third party, any personally
identifiable information collected at this site.
Here is a list of the information we collect from you, either through our website or because
you give it to us in some other way, and why it is necessary to collect it:

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BASIC IDENTIFICATION AND CONTACT INFORMATION
This information is used:
 to provide you with the services which you request
 for verifying your identity for security purposes
 for marketing our services and products
Information which does not identify any individual may be used in a general way by us or
third parties, to provide class information, for example relating to demographics or usage of
a particular page or service.

 

MARKET PLACE INFORMATION
When we obtain information from you specifically to enable you to use or buy a service
offered on our website by some other person, we assume that in giving us your information,
you are also giving us permission to pass it to the relevant person.

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WEBSITE USAGE INFORMATION
We may use software embedded in our website (such as JavaScript) to collect information
about which pages you view and how you reach them, what you do when you visit a page,
the length of time you remain on the page, and how we perform in providing content to
you. This data is not personally identifiable. It is collected by us to improve the service we
provide. We do not pass this data to any third party.

 

BUSINESS AND PERSONAL INFORMATION
This includes all information given to us in the course of your business and ours, such as
information you give us in your capacity as our client. We undertake to preserve the
confidentiality of the information and of the terms of our relationship. It is not used for any
other purpose. We expect you to reciprocate this policy.
We keep information which forms part of our business record for a minimum of six years.
That is because we may need it in some way to support a claim or defence in court. That is
also the period within which our tax collecting authorities may demand to know it.

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EMAILING US
Email is not always a secure mode of communication and we provide no guarantee that
confidentiality of the information provided in an email will be maintained during
transmission.
We will never send you an email asking you to transfer deposit funds. If you ever receive an
email from us which provides bank account details for you to transfer money, please speak
to us on our main line number to confirm it is genuine.

 

SENDING A MESSAGE TO OUR SUPPORT SYSTEM
When you send a message, we collect the data you have given to us in that message in
order to obtain confirmation that you are entitled to receive the information and to provide
to you the information you need.
We record your request and our reply to increase the efficiency of our organisation. We may
keep personally identifiable information associated with your message, such as your name
or email address.

 

COMPLAINING
When we receive a complaint, we record all the information you have given to us. We use
that information to resolve your complaint. If your complaint reasonably requires us to
contact some other person, we may decide to give to that other person some of the
information contained in your complaint. We do this as infrequently as possible, but it is a
matter for our sole discretion as to whether we do give information, and, if we do, what
that information is.
We may also compile statistics showing information obtained from this source to assess the
level of service we provide, but not in a way that could identify you or any other person.

 

CONTENT YOU PROVIDE TO US
If you provide information to us with a view to it being read, copied, downloaded or used by
other people, we accept no responsibility for what that third party may do with it. It is up to
you to satisfy yourself about the privacy level of every person who might see your
information. If it is available to all the World, you have no control whatsoever as to how it is
used.

 

INFORMATION WE OBTAIN FROM THIRD PARTIES
Although we do not disclose your personal information to any third party (except as set out
in this notice), we do receive data which is indirectly made up from your personal
information, from software services such as Google Analytics and others. No such
information is identifiable to you.

 

DISCLOSURE TO GOVERNMENT AND THEIR AGENCIES
We are subject to the law like everyone else. We may be required to give information to
legal authorities if they so request or if they have the proper authorisation such as a search
warrant or court order.

 

REVIEW OR UPDATE PERSONALLY IDENTIFIABLE INFORMATION
At any time, you may review or update the personally identifiable information that we hold
about you by contacting us at the address below. To better safeguard your information, we
will also take reasonable steps to verify your identity before granting access or making
corrections to your info
17 Ten Acre Mews, Birmingham B30 2BF

 

SALE OF YOUR PERSONAL INFORMATION
Except as specified above, we do not rent, sell or otherwise disclose any of your information
to any person outside our business.

 

DATA MAY BE “PROCESSED” OUTSIDE THE UK
Accordingly, data obtained within the UK may be “processed” outside the UK and data obtained in any other country may be processed within or outside that country.

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COMPLIANCE WITH THE LAW
This privacy policy has been compiled so as to comply with the law of every jurisdiction in
which we aim to do business. If you think it fails to satisfy the law of your country, we
should like to hear from you, but ultimately it is your choice as to whether you wish to use
our website.

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REMOVAL OF YOUR INFORMATION
If you wish us to remove personally identifiable information from our website, you may
contact us at info@patrickjeanmortgageadviser.co.uk . To better safeguard your information, we will
also take reasonable steps to verify your identity before granting access or making
corrections to your information.

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JURISDICTION
Disputes relating to the use of our website will be subject to the jurisdiction of the English
courts.

 

COPYRIGHT
All material on our website which has been created by us is subject to copyright under UK
law and we reserve all rights associated with that content. Parts of the website may be
downloaded for personal use only. You are not entitled to reproduce or modify content
subject to copyright, in whole or in part, for any commercial use whatsoever, without our
prior written permission.

 

ACCURACY OF WEBSITE CONTENT
Although we endeavour to ensure that all of the information on our website is accurate and
up to date, we do not guarantee that that is the case.

 

FINANCIAL ADVICE
No information on our website constitutes financial advice. If you require financial advice,
please contact us.

 

If you have any questions regarding this privacy policy, please contact us at
info@patrickjeamortgageadviser.co.uk.

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COOKIE POLICY

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We are committed to protecting your privacy. This Cookie Policy forms part of our legal information and sets out how we use cookies on our website to help make your visits more effective.

 

WHAT ARE COOKIES?
Cookies are small text files placed on your computer by websites and sometimes by emails.
They provide useful information to organisations, which helps to make your visits to their
websites more effective and efficient. We use cookies to ensure that we are able to
understand how you use our website and to ensure that we can make improvements to our
websites. Cookies do not contain personal or confidential information about you.

 

HOW WE USE COOKIES
We use cookies to ensure that you get the best from our website. The first time that you
visit our website you will be asked to consent to the use of cookies and we suggest that you
agree to allow the cookies to be active on your device whilst you visit and browse to ensure
that you experience our website fully.

 

THE TYPES OF COOKIES WE USE
We use three types of cookies on our website:
• Session cookies that are deleted after each visit
• Persistent/tracking cookies that remain in place across multiple visits to our websites
• Third party cookies that are used by other parties, for example Google Analytics
Session cookies and persistent cookies are necessary in order for you to use our website.
These cookies can be deleted via your browser, but this will restrict the functions that you
are able to carry out on our websites. For more information on how to disable cookies in
your browser please see the Information Commissioner’s Office website.
(http://www.ico.org.uk/for-the-public/online/cookies/)
Session cookies expire when you leave the website and are not stored on your computer and
do not contain any personal data.
Persistent cookies last beyond your visit to our website. We use Google Analytics on our
website. This is a tracking cookie which enables us to track how popular a site is and to
record visitor trends over time. The cookie does not contain any personal data, but it does
contact your computer’s IP address to determine where in the world you are accessing the
website from and to track your page visits within the site.

OPTIONAL COOKIES
These cookies are usually supplied by business partners and help us to filter out information
which is not relevant to you.

 

ACCEPTING / BLOCKING COOKIES
You can accept or block any cookies from any website through your browser settings. For
more information on how to disable cookies in your browser please see the Information
Commissioner’s Office website. (http://www.ico.org.uk/for-the-public/online/cookies/).
Please note that if you share your computer, accepting or blocking the use of cookies will
affect all users of that computer.

 

COOKIES AND DEMOGRAPHICS
We may use data from Google’s interest-based advertising or third-party audience data
(such as age, gender and interests) with Google Analytics.

 

MORE INFORMATION
For more information about cookies visit the Information Commissioners website
www.ico.org.uk/for-the-public/online/cookiesThis statement can be condensed

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